Privacy Policy

Who we are

Welcome to Gleaming Service (“we,” “our,” or “us”). We take your privacy seriously and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or use our services.

By accessing our website, using our services, or otherwise providing us with your information, you agree to the practices described in this policy. We encourage you to read it carefully to understand how we handle your personal data.

Information We Collect

We may collect the following types of information when you interact with us:

Personally Identifiable Information (PII):

• Full name
• Home address
• Email address
• Phone number
• Payment details (such as credit card information)

Non-Personal Information:

• Browser type and version
• Cookie data (see our Cookie Policy below)
• Device-related details (e.g., IP address, operating system, device type)

Cookie Policy

Data from Your Browser or Device
When you visit our site, your browser or mobile device automatically sends us certain technical information. This may include your IP address, operating system, browser name and version, the time and date of your visit, and the pages you view.

While this information is typically not personally identifiable on its own, we may combine it with other data to identify you or enhance our services.

Use of Cookies and Similar Technologies
We use cookies and related technologies to:

• Analyze how visitors use our website (e.g., which pages they view, how long they stay, which links they click)
• Support core website functionality (e.g., remembering your preferences or previously entered details)
• Personalize your browsing experience
• Optimize our marketing efforts, including through interest-based advertising

Although cookie-collected data isn’t personally identifiable by itself, we may link it to your personal information. You can adjust your browser settings to block or alert you about cookies. Please note that disabling cookies may affect your ability to use some features of our site.

How We Use Your Information

We process your data to:

• Fulfill your service requests or deliver the information you’ve asked for
• Communicate with you (e.g., respond to support inquiries, send appointment reminders, or notify you about your account)
• Improve and tailor your experience on our platform
• Meet legal, regulatory, and compliance obligations

Accessing and Updating Your Information

You may request access to, correction of, or deletion of your personal data at any time by contacting us. To stop receiving promotional emails, simply use the unsubscribe link in any marketing message or reach out to us directly.

Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or digital storage method is completely secure. By sharing your information with us, you acknowledge and accept this inherent risk.

Children’s Privacy

Our services and website are not designed for, nor do we knowingly collect information from, children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or services. Any significant updates will be posted on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch:
Email: hello@gleaming-space.com
Phone: (720) 936-5335

Your use of our website and services signifies your agreement to the terms of this Privacy Policy.

SMS Data Collection & Use

When you message Gleaming Service via SMS, we may collect:

• Your phone number
• The content of your messages

We use this information solely to:

• Respond to your questions
• Provide customer assistance
• Send service-related updates (e.g., scheduling confirmations, billing notices, technician arrival alerts)

We will not use your SMS data for any other purpose without your explicit written permission.

Protection of SMS Data

We apply standard industry security practices to protect your SMS communications from unauthorized access, loss, or misuse. Safeguarding the confidentiality and integrity of your messages is a priority for us.

Disclosure of SMS Data

We do not share your SMS contact details or message content with third parties unless:

• Required by law or legal process
• Necessary to protect the rights, property, or safety of Gleaming Service, our clients, or the public

Your Rights

You have the right to:

• Request access to, correction of, or deletion of your SMS data (unless we are legally required to retain it)

To exercise these rights or ask questions, please contact us using the details above.

Changes to This SMS Privacy Notice

Gleaming Service reserves the right to amend this SMS Privacy Notice at any time. Updates will take effect immediately upon posting to our website. We recommend reviewing this section periodically for the latest information.